Mobirec

Refund Policy

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Refund Policy

Thank you for choosing Mobile Recharge Commission App. We strive to provide a smooth and reliable recharge and bill payment experience. This Refund Policy explains how refunds are handled for eligible transactions.

Refund Duration

Refund requests for failed transactions can generally be initiated within 7 business days from the transaction date.

Conditions for Refunds

Refunds are issued strictly for failed or unsuccessful transactions. Successful transactions processed correctly are not eligible for refunds.

Refund Request Process

Users may raise a complaint for the transaction directly from the app or contact support for assistance regarding refund-related concerns.

Fees & Deductions

We maintain a transparent refund process. No additional charges or deductions are applied to eligible refunds.

Modes of Refund

Refunds are credited back to the original payment source or adjusted to the wallet balance depending on the payment method used.

Automatic Refunds

In cases where payment is received but the transaction cannot be processed, eligible refunds may be initiated automatically within 5-8 business days.

Important Notice

Refund timelines may vary depending on banks, payment gateways, operators, or third-party providers. We appreciate your patience during the refund process.

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Last updated on 16 May 2026